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Last updated: October 2025

CMCP – Central Missouri Cleaning Professionals (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a quote request, or contact us.

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1. Information We Collect

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We may collect the following information when voluntarily provided by you:

• Name

• Email address

• Phone number

• Service address

• Details about your cleaning needs

• Any additional information you submit through our forms or messaging tools

 

We also automatically collect limited technical information such as cookies, IP address, and basic analytics data used by our website platform (e.g., Wix).

 

2. How We Use Your Information

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We use your information for:

• Providing cleaning quotes

• Scheduling services

• Customer communication

• Sending invoices or confirmations

• Improving our website and customer service

• Internal record keeping

 

3. Sharing Your Information

 

We do not sell, rent, or trade your personal information.

We may share data only with:

• Service providers assisting with operations (e.g., scheduling systems, payment processors)

• Third parties if required by law or to protect our business

 

4. Cookies & Tracking

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Our website may use cookies or similar technologies for:

• Website analytics

• User experience improvement

• Security

You may disable cookies through your browser at any time.

 

5. Data Security

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We take reasonable measures to protect your personal information. However, no system is fully secure, and we cannot guarantee absolute protection.

 

6. Your Rights

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You may request to:

• Access your stored information

• Update or correct your information

• Request deletion of your information

To make a request, contact us at:
[cmcpcleaning@gmail.com]
[(573) 227-8115]

 

7. Updates to This Policy

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We may update this Privacy Policy as needed. Changes will be posted on this page with an updated “Last Updated” date.

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TERMS OF SERVICE:

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Last updated: October 2025

Welcome to CMCP – Central Missouri Cleaning Professionals. By accessing our website, booking services, or communicating with us, you agree to the following Terms of Service.

 

1. Services Provided

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We offer residential, commercial, post-construction, and deep cleaning services. The scope of each service will be defined at booking.

 

2. Quotes & Pricing

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All quotes are estimates based on the information provided. Final pricing may change based on:

• Actual condition of the property

• Square footage

• Level of buildup or debris

• Add-on services

We reserve the right to adjust pricing upon arrival before service begins.

 

3. Cancellations & Rescheduling

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• Cancellations within 24 hours of service may incur a cancellation fee.

• Missed appointments where we cannot access the property may also incur a fee.

• We reserve the right to reschedule due to unsafe conditions or emergencies.

 

4. Access to Property

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You agree to provide safe and legal access to the property at the scheduled time.
If we cannot access the property, the appointment may be considered canceled.

 

5. Payment Terms

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Payment is due upon completion of services unless otherwise agreed.
Accepted payment methods may include:

• Cash

• Card

• Online payment links

• Invoiced payment

Late or unpaid invoices may incur additional fees.

 

6. Damages & Limitations

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While we take great care during every cleaning:

• We are not liable for pre-existing damage, unstable surfaces, or items not disclosed as fragile.

• We are not responsible for items left on floors or surfaces that may be moved or disposed of during cleaning unless specified beforehand.

• Customers must secure valuables, firearms, cash, and sensitive documents.

 

7. Health & Safety

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We reserve the right to refuse service due to:

• Hazardous conditions

• Pest infestations

• Bodily fluids or biohazards (unless specifically booked)

• Unsafe environments

 

8. Website Use

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You agree not to misuse our website, submit false information, or attempt unauthorized access.

 

9. Limitation of Liability

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To the fullest extent permitted by Missouri law, CMCP is not liable for:

• Loss of profits

• Indirect or incidental damages

• Damages resulting from misuse of the property

 

10. Contact Information

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For questions or concerns:
[cmcpcleaning@gmail.com]
[(573) 227-8115]

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SERVICE DISCLAIMER:

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Last updated: October 2025

The cleaning services provided by CMCP – Central Missouri Cleaning Professionals are performed using industry-standard techniques and professional-grade tools. However, the following disclaimers apply:

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1. No Guaranteed Results

 

While we strive for excellence, outcomes may vary depending on:

• Age or condition of surfaces

• Stains or buildup that cannot be removed safely

• Pre-existing damage

We do not guarantee removal of permanent stains, grout discoloration, heavy paint overspray, rust, or mineral buildup.

 

2. Customer Responsibilities

 

Customers are responsible for:

• Securing pets

• Removing personal items from floors and surfaces

• Ensuring utilities (water/electricity) are active

• Disclosing fragile, damaged, or high-value items

• Providing accurate property information

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3. Property Condition Limitations

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We reserve the right to refuse or modify service if the property contains:

• Mold

• Rotten structures

• Hazardous chemicals

• Human or animal waste

• Pest infestations

These may require specialized services not included in general cleaning.

 

4. Damage Reporting

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If accidental damage occurs:

• It must be reported to us within 24 hours

• We will assess the issue and follow our insurance and internal procedures

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5. Photos

 

We may take before/after photos for:

• Proof of service

• Quality control

• Training

• Protection against false claims

We will never show identifying customer information or publicly display photos without permission.

 

6. Liability

 

We are not responsible for:

• Items already broken, loose, or unstable

• Wear-and-tear deterioration

• Damage resulting from improper installation

• Fading or discoloration that becomes visible after cleaning

• Damage to items left in high-traffic or cleaning areas